Empire Today Review - An Overview
We desired to switch carpet and cheap linoleum in The good place of our dwelling (relatives home and kitchen area) using a wood or good quality Wooden laminate solution. We were given a 'verbal' quote for roughly 850sqft of above $twelve,000, they usually only offered 12 months curiosity no cost financing. Bill claimed he would talk to his supervisor about a much better value or other available choices, then we in no way read from him all over again....? The whole experience was essentially a squander of our time.
I visualize turnover in that department is significant. As they're the one persons you can access, I might guess they get chewed out commonly. The area manager out on the Macon Business office should get the job done very abbreviated hours. He "left with the working day" ahead of three:thirty pm. Coloration this would-be customer disgusted & pissed off. I give Empire Today 2 thumbs down & a big fat File. "
In summary, we uncovered a higher high quality nylon carpet with an even better pad and guarantee for $7200. It is really somewhat more, but we are dealing with a neighborhood loved ones owned business with way better assistance and supplies. Now, Empire won't leave us by yourself.
Acquired a connect with at seven.thirty from our installer this morning - oh fantastic, he is contacting to allow me to know his timeframe of arrival today... no no, he's listed here, early. Ah perfectly, which is excellent. We are going to be done early. He then tells me that they're really from stock around the trim that they should total The task, so that they'll should return a 2nd time to finish he set up.
They reported they referred to as me. All I bought was 1 connect with at eight:33AM and it absolutely was just a dangle up from there 800#. I'm so upset and angry regarding how I had been taken care of and disrespected by ready my time!
The male basically SLAMMED his briefcase shut and explained, "Perfectly, I'm outta in this article!", and lousy mouthed the more affordable estimate expressing which i I wanted to purchase crap, he could offer me crap.
I hope Absolutely everyone who has long been ripped off and treated terribly by this enterprise documents a criticism with both the BBB and their point out's Justice Section or Condition's Attorney Normal, whichever the case could be. This kind of issue shouldn't be permitted to continue. It isn't fair that Simply because Functioning individuals want the highest quality solution for the very best price mustn't make them into prey for this sort of unscrupulous providers such as this one. IMO, Somebody really should shut them down... NOW.
I've elected ET to set up carpet and Home windows blinds for full house Though their charges (~8500$ for all function) ended up higher than Residence Depot or community services supplier. In return I used to be expecting very best provider and qualified information on Empire Today our new home's window treatment method. And, their so-referred to as expert arrived to our dwelling and showed many choices about blinds - we elected colour and Wooden product of our selection but asked their professional tips on style of installation as They can be so-referred to as guru. ET have mounted Typical Wooden blinds on PATIO DOOR (eighty" width x 87" height) working with string (unbelievably Incorrect) to function.
Do a little something about that car parking zone-it's not safe for employees. Inspire administration to delegate a lot more and Allow their workforce increase inside their roles. Thrust departments to move initiatives together to make sure that the business can meet their goals.
Product sales Reps were being dealt with like cattle; no salary, lots of meetings and schooling to show up at (at their very own cost) and when their quantities fall, fired. Extremely hard to assist with more education as upper mgt appears at a unfold sheet and informs you around the cellphone who to fire.
Be sure to present the proper Get hold of information for The top honcho - somebody who can actually handle and respond to these issues, and likewise put up abide by-ups to certain complaints.
Wow! I am happy to obtain read through these items now. We were being thinking about heading ahead and acquiring carpet from Empire but now I believe I will tell my partner we should always choose somebody else. We had a salesman appear out a few days back. He seemed quite awesome and fairly knowledgeable and we have been tempted by the fast turnaround time. But, we determined to check with Property Depot. The flooring man there was considerably more well-informed and helpful and ready to debate aspects. Details were being lacking through the Empire salesman. Many of the carpets at HD have don or general performance scores and "deal with weights" and I had been explained to that each one carpet should have these equivalent numbers (industry common). I just talked to your Empire salesman who claims they are made up figures from HD plus they haven't got just about anything similar - this does not sound right to me. I informed him I'm making an attempt to compare carpet quality and he just states nicely, This is certainly good quality and it has a ten calendar year guarantee. He stresses how excellent their customer support is and which they've received the golden torch award from the BBB 2 several years inside of a row which is some big deal.
"We shopped the "Big Box Shops" and bought each a carpet quotation as well as a laminated Wooden ground quotation, the estimates Value us $fifty, which happens to be imagined to be credited on the get. In any case, we identified as Empire Today mainly because they give free of charge prices. Immediately after we negotiated a little bit the Empire rep's "all inclusive" carpet price tag quote was about $100 less than the massive Box carpet estimate.
This is in reaction towards the "Resolution in Development" posting. As of this time I haven't read from Empire Today. There's been no presents. I'm the only real person who will probably be generating any selections concerning this matter!